FLT-20 Remote

All orders are processed within 24 business hours. West coast orders are estimated to be delivered within five business days, while orders going to the east coast are estimated to be delivered within 10 business days. For any important shipping delays we may be experiencing, you can find more information here.

We currently offer free shipping in the contiguous 48 United States and in Canada. For international shipping, please contact our customer service team at 1-800-828-9414.

If one of our products has been delivered to you damaged or defective, please Contact Us as soon as possible. We’d appreciate it if you provide us as much information as possible – photos or videos of the issue would be best. This way, we can assist you and provide a solution. 

Unfortunately not, we are only able to delivery on the lobby or ground level of an apartment building.

Our tabletops all have grommet holes. We currently do not have an option to customize these desktops without them. However, we do have a variety of grommets available that are sleek in design to keep your desk organized and tidy.

Yes, of course! Our standing desk frames are available for purchase individually, if you prefer your own tabletop. Please note that depending on the desk frame chosen, there is a weight capacity for each unit.

This would depend on which standing desk you are interested. Below are the desks that we currently offer: 

For more information on our tabletops, check out our Tabletop Information Manual. 

The tabletops are limited to what is offered on the website. If you would like us to customize a tabletop for you, we have a minimum order quantity of 30 units. There will be a lead time of approximately 9 to 13 weeks for production of these modified units – not including shipping time.

Progressive Desk tabletops are made out of MDF material, particle board or natural bamboo. Click herefor more information on our tabletop material and sizes. 

Soft White tabletops are fully laminated, while Warm White tabletops have edge banding.

We recommend regularly cleaning your tabletops with an eco-friendly cleaning product. Check out our blog on How to Repair Laminate Surface Scratches that Happen Over Time which also provides tips on maintaining your desk in excellent condition. 

The Solo Ryzer is not compatible with our 42" x 30" tabletops. However, we do sell our Ryzer desk frames individually, which can be fitted with a third-party tabletop of your choice. The Solo Ryzer has a minimum width of 42.6" when the width is fully collapsed.

Yes, our standard tabletops have a protective layer of laminate while our bamboo tabletops have a clear coat that does not allowing fluid to pass through.

We do not currently offer any tabletops made of epoxy resin, however, this may become an option for our future tabletops.

We cannot guarantee that our remotes will work for your third-party standing desk. However, you should take advantage of our 30-day return policy if you would like to give it a try! For more information on our shipping and returns procedures, click here. 

The Corner Ryzer cannot be used as a Solo Ryzer at this time. The control box that it comes with will detect an error if only 2 out of 3 legs are connected and the desk will not function without that third! 

At this time, we do not sell individual parts for our Ryzer standing desks. For more information, please feel free to contact our customer service representatives at sales@progressivedesk.com 

We cannot guarantee that our remotes will work with third-party control systems. The pin-outs of the ports may differ from one company to another.

Yes, we do! You can view these instructions through our Assembly Guide page.

If you are using a different kind of remote, feel free to contact our customer service representatives for assistance. You may give us a call at 1-800-828-9414 or email us at sales@progressivedesk.com 

Yes, the Corner Ryzer is orientation-friendly and can be installed by your preference. Here is a step-by-step article that explains how this is possible: How to Assembly a Corner Ryzer: Two-Tabletop Configuration 

The depth of the return length for your Corner Ryzer will range from 18" to 42" depending on which tabletop combination size you choose.

Yes, the secondary frame of every Corner Ryzer can be attached to either side of the primary frame to achieve your desired Corner Ryzer orientation.

We do offer quantity discounts for two or more standing desk orders. Fill out our inquiry form here and let us know how many and which standing desk you were interested in! One of our sales representatives will get back to you as soon as possible. 

NOTE: The steps below may vary depending on the remote model that you have. The steps below are for the standard RT-11 remote.

To set the maximum height for your Ryzer, go to the desired height you would like to set and follow the steps below:

  1. Press M and see [5 -] indicated on the display
  2. Press the UP button and notice [5 -] blinks
  3. Hold the M button until you see [999] on the display
  4. The maximum height has now been set

To set the minimum height for your Ryzer, go to the desired height you would like to set and follow the steps below:

  1. Press M and see [5 -] indicated on the display
  2. Press the DOWN button and notice [5 -] blinks
  3. Hold the M button until you see [000] on the display
  4. The minimum height has now been set

To reset the limits, follow the steps below:

  1. Press M and see [5 -] indicated on the display and release
  2. Hold the M you see [555]
  3. Limits have been reset

If you are having to hold down the remote’s buttons to get to your pre-set height, this means that your control box is in momentary control. To set your remote to non-momentary mode, follow the steps below:

  1. Make sure that there is nothing underneath your desk as we have to enter the reset procedure
  2. Press and hold the DOWN button until the display shows [ASr]
  3. Once [ASr] is shown, press and hold down [1] and you may see two values:
     a. 10.1 = Non-momentary Mode
     b. 10.2 = Momentary Mode
  4. Complete the reset procedure by holding the DOWN button until your standing desk slightly lowers and rises. 

Our standing desks have 3 settings for collision detection, and this can be set depending on your preference. To proceed, follow the steps below:

  1. Make sure that there is nothing underneath your desk as we have to enter the reset procedure
  2. Press and hold the DOWN button until the display shows [ASr]
  3. Once [ASr] is shown, press and hold the UP [ ^ ] button and you may see three values:
     a. 10.5 = 11 lbs
     b. 10.6 = 22 lbs
     c. 10.7 = 33 lbs
  4. Complete the reset procedure by holding the DOWN button until your standing desk slightly lowers and rises.